In a bid to extend its service offer to existing customers and to increase its customer base, Styropack UK announced that it is opening an online shop today.
“All the products in the online shop are regularly bought by customers who order Styropack boxes by phone as – and when – they need them, and pay by credit card,” explains Mike Pocock, Styropack Group Sales Manager.
“Many entrepreneurial small or medium-sized businesses will appreciate having the additional flexibility of being able to order Styropack boxes any time of the day or night.
“Plus, there is a discount on all online products, which we hope will entice new and existing customers into the new online shop,” says Mike.
There is a discount on all online products, which we hope will entice new and existing customers into the new online shop
On its first day of business, the Styropack shop has 14 different sizes of Styropack boxes on its shelves, plus two kinds of seed trays. The process of buying has been deliberately kept intuitively straightforward.
“We looked to shops like John Lewis and Marks & Spencer to provide us with an example of best practice” says Mike. “Clearly, we are a lot smaller, but we wanted people to feel at home straightaway. One way to achieve that is to make the shopping process similar to those market leaders that we all know and trust.
“If you do find the process confusing, our customer services team are more than happy to provide help to any customers – new or existing – who are unsure about buying online the first time.
“And, don’t forget to sign up for our e-newsletter to get information about future special offers and discounts,” adds Mike